Certificate Course Digital Transformation of Service Systems

HECTOR School Digital Transformation KIT

The primary objective of the course is to enable participants to play a vital role at the intersection of technical and business issues, being able to bridge the gap between company’s customers and end users, Line-of-Business experts and IT experts.

In doing so, they shall understand that digital service systems transcend mere technological artifacts but constitute complex socio-technical phenomena.


Course Topics

  • Introduction to digital transformations
  • Digital service systems
  • Nature, role, and potentials of digital technologies

Learning Targets/ Skills

The participants

  • understand key concepts and implications of digital transformation
  • explore opportunities of information technologies to enable holistic digital business transformation
  • recognize key characteristics of information technologies used in globally operating enterprises
  • learn core stages of digital transformation processes
  • master important concepts to successfully execute digital transformations


We expect participants to have a first University Degree (Bachelor or equivalent) and recommend a minimum of 5 years of professional experience in the specific field of the course.

Registration & Organization

  • Format: On-campus or online
  • Group size: The course is bookable for a group of minimum 5 people and a maximum of 15 people.
  • Costs: 2.870€ per participant. Please ask us for special company and alumni rates.

For individual scheduling of this 3-day certificate course especially for your company please contact Ms. Martina Waldner.

Ms. Martina WaldnerHECTOR School, KIT
Contact Me

Ms. Martina Waldner
Senior Program Consultant

info does-not-exist.hectorschool com

+49 721-608-48075